cybrosys

Checking a customer's outstanding balance in Odoo just got a lot more direct. In this video, I show you exactly what changed and how to actually use it. In Odoo 19, Customer Statement isn't its own report — it's buried inside Partner Ledger, only accessible by switching a dropdown view. In Odoo 20, Customer Statement gets promoted to its own item under Reporting, and there's a brand new report called Open Items, built specifically to show outstanding balances without digging through a full ledger. In this video: How Customer Statement works in Odoo 19 (and why it's hard to find) Customer Statement's new home in Odoo 20's Reporting menu What the new Open Items report actually shows How Open Items connects to the Unpaid figures on your Accounting dashboard Why this is a genuine usability improvement If this helped, drop a like, and subscribe for more practical Odoo tutorials. Let me know in the comments if you've ever struggled to find Customer Statement in the older versions. Connect With Us: ————————————— ➡️ Website: https://www.cybrosys.com/ ➡️ Email: info@cybrosys.com ➡️ Twitter: https://x.com/Cybrosys ➡️ LinkedIn: https://www.linkedin.com/company/cybrosys/ ➡️ Facebook: https://www.facebook.com/cybrosystechnologies/ ➡️ Instagram: https://www.instagram.com/cybrosystech/ ➡️ Pinterest: https://www.pinterest.com/cybrosys/ #Odoo20 #CustomerBalances #OdooTutorials #OdooFunctional #AccountingSoftware #BusinessManagement #ERPSystem #FinancialTracking #OdooFeatures #techtutorials