lenovo

Companies are still deploying AI even when returns are unclear because the risk of standing still feels greater. In this conversation, Thilo Bayerlander shares what Lenovo is hearing from European enterprise leaders as they move from AI experimentation to implementation. He discusses unclear Copilot ROI, works councils shaping rollout timelines, the need for personalized and continuous training, and how advisory sessions can help organizations define a clearer AI roadmap. Thilo also explains why predictive and proactive IT will be central to AI-enabled workplace transformation. Topics covered: • AI adoption and ROI pressure • Works councils and governance • Trust, training, and employee experience • Predictive and proactive IT • Service desk transformation • Why Lenovo is more than a hardware vendor Work Reborn is a Lenovo Digital Workplace Solutions research initiative exploring how AI is transforming the modern workplace. 🎧 Explore how leaders are shaping the future of work through smarter technology, stronger strategy, and a more human-centered approach to innovation. #WorkReborn #AIROI #AITraining #DigitalWorkplace Chapters: 00:00 Introduction to Lenovo Work Reborn 01:18 Event Insights on Adoption 02:02 Copilot ROI Gap 03:26 Works Councils and Compliance 04:47 Training and Personalization 06:19 AI for Service Desks 07:54 Predictive Proactive IT 09:00 Top Adoption Barriers 09:38 Building an AI Vision 10:33 Lenovo Advisory Approach 12:04 Breaking Down Silos 13:28 What Leaders Miss 15:12 Next Year Predictions 17:06 Lenovo Beyond Hardware 17:53 Conclusion and Further Resources