In the August Edition of the JustAct Webinar Series, seamlessly moderated by Ms. Sakshi Nigam, Mr. Avnit Singh Arora, Director (Arbitration & Conciliation), Department of Legal Affairs, Ministry of Law and Justice, shares his perspectives on "India's Journey Towards Institutional Arbitration: Progress So Far and the Way Ahead." Drawing on his extensive experience across arbitration, policy, and commercial law, Mr. Arora offers a calm, balanced, and practical look at how India's dispute resolution landscape is evolving from traditional practices to modern, technology-enabled frameworks.
In this conversation, Mr. Avnit Singh Arora examines the gradual transition from ad hoc to institutional arbitration in India through key legislative and policy developments, including the MSME Act and the 2019 amendments to the Arbitration and Conciliation Act. The discussion explores the core factors that build credibility for arbitral institutions—such as maintaining transparent procedures, ensuring integrity, and curating trusted panels of arbitrators. Mr. Arora highlights the crucial need for specialized training and unlearning for practitioners, the parallel growth of Online Dispute Resolution (ODR) alongside mediation and arbitration, and the emerging role of AI in augmenting dispute resolution while addressing critical concerns around data privacy and confidentiality.
About JustAct
Founded in 2019, JustAct is one of India's pioneering Online Dispute Resolution (ODR) platforms, offering arbitration, mediation, and negotiation services through digital, hybrid, and in-person formats. Powered by AI-enabled tools and a proprietary case management platform, JustAct makes dispute resolution fast, fair, and accessible for corporates, MSMEs, institutions, and individuals across India and beyond.
In this video
0:00 Introduction and Online Dispute Resolution: The Road Map Ahead
7:13 Strengthening Institutional Arbitration: Credibility, Parameters and Recognition
12:21 Emergency Arbitration and Uniform Procedural Standards
17:51 Technical Arbitrators and Multi-Disciplinary Tribunals
27:40 Artificial Intelligence and the Future of Dispute Resolution
31:46 AI, Data Privacy and Confidentiality
34:00 Judicial Scrutiny, Fairness and Efficiency
39:36 Sector-Specific ODR Frameworks and Foundational Legislation
43:25 Audience Questions: ACI and Mediation Council of India
44:07 Closing Remarks: Institutional Arbitration and Mediation in India
Featuring
Mr. Avnit Singh Arora | Director (Arbitration & Conciliation), Department of Legal Affairs, Ministry of Law and Justice | linkedin.com/in/avnit-singh-arora-a327431a
Ms. Sakshi Nigam | Deputy Registrar and Senior Legal Officer, JustAct | linkedin.com/in/sakshi-nigam-0a8757ba
Follow us on
🌐
https://www.justact.co.in
💼
https://www.linkedin.com/company/justact
📷
https://www.instagram.com/_just_act_
