Description
If you just upgraded to Odoo 20 and went looking for the Field Service app — and it's gone — you didn't break anything. Odoo actually removed it on purpose, and this video shows you exactly where it went and why.
Starting with Odoo 19.1 and 19.2, Odoo officially retired the standalone Field Service app and merged its core features into the Planning app, aiming for one consistent scheduling experience instead of two separate apps doing similar things. That change carries forward into Odoo 20.
In this video, I walk through what actually happened, where field service orders, technician scheduling, and worksheets now live inside Planning, and what this means depending on whether you're on Community or Enterprise edition.
In this video:
Why the Field Service app disappeared
Where Field Service features actually live now (Planning app)
A walkthrough of the new unified scheduling view
If this saved you some head-scratching, drop a like, and subscribe if you want more straight-to-the-point Odoo breakdowns. If you're stuck migrating your specific field service setup, drop a comment — I read every one and might make a follow-up video on it.
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