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In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Remote Assist. First-line workers don't always need to engage with a remote collaborator through a call; they often work independently, in scenarios like solving a specific incident or performing a quality review on an asset installation. When performing these operations, they'll benefit from being able to capture the current state (or as-built condition) of a specific asset with spatial markup and integrate that information with their business processes. After a first-line worker has captured the current condition of assets, remote collaborators might need to review and verify the asset data that was captured. They can also discover issues with assets without having to be present physically on site or via a live call. #Microsoft #msdyn365 #remoteassistance #microsoftdynamics365 https://okt.to/Wrupwa